About Advanced Computer Solutions
We believe in a future where downtime is a myth, kindness is omnipresent, and progress is constant. Attention to detail is not just an action; it’s our habit. We treat every customer with respect, follow through meticulously on processes, and are ardent learners of the technology we advocate.
Our Heritage
Founded in 2000 and revitalized under the leadership of Jennifer and Albert Steed in 2010, ACS has been a steadfast beacon in the IT services landscape. With roots that extend from the sandy shores of the Florida Keys to the bustling cities of Chicago, Denver, and Southern Michigan, our founders have carved a legacy of unwavering service and expertise across the United States.
Today, our evolution mirrors the rapid advancements in technology. The comprehensive support we extend nationwide is a testament to our growth—not only in size but in capability. At ACS, we are fueled by a mission to eliminate downtime by fortifying and safeguarding our client’s digital footprint, an undertaking made possible by a committed team adept at support, dispatch, and customer service.
Our Present
With roots in the Grand Traverse Region and Central Florida, we have not only served our local clientele but also expanded our reach across the US. Our services, such as ‘Remote Work Made Simple,’ have attracted a national clientele. Every member of our team, from engineers to support technicians, shares a collective vision—to deliver superior, fast, and reliable technology support that transcends geographical confines. This enables us to build robust and resilient businesses everywhere, ensuring that companies across the US can rely on us for their technological needs.
Our Future
Growth is an integral part of the ACS ethos, but it is the consistency in our focus that truly sets us apart. We pledge continuous investment in new technologies, recruitment of top-tier talent, and an unwavering commitment to cybersecurity for all our clients. Watching our partners thrive is where we draw our strength and pride.
What our Clients Have to Say
Problem was solved quickly
‘‘As always, my problem was solved quickly. I would never hesitate to recommend ACS.”
Makes my life easier
‘‘My recent experience with David was excellent. He spent a lot of time with me, helping me setup our new DNS. I appreciate all of you. ACS makes my life easier.”
Perfect Fit
‘‘ACS is a perfect fit for us. They are responsive, fairly priced and do what they say they’re going to do. We share the same values as our business.”
Meet The Leaders
Albert Steed
President
Albert Steed is passionate about helping small businesses grow. He is fond of telling everyone who will listen that strong, successful businesses are the future for our community, children, and nation. Albert has owned and operated IT services companies since 2000. Under his leadership, Albert makes it clear that ACS exists to solve our customer’s problems, and service is a privilege.
Mike Buchanan
Client Account Manager
Mike Buchanan is ACS’s Account Manager. Mike has been managing IT efforts for over 40 years. He has deep domain expertise in servers, network, security, and IT management practices. He prides himself on working successfully with everyone from very deep technologists to very technically “challenged” businesspeople.
Nate Landrum
Operations Manager
Nate Landrum is passionate about bringing his 20+ years of experience in IT to help solve problems for businesses. Nate’s various skills include project management, technical support, engineering and customer service skills.
Transform Your Busness’s IT
Championing technology, fostering community — this is the promise of ACS.Discover how we can be a part of your story.
Meet and Discuss Your IT Issues
The first step to eliminating downtime is to identify and understand your IT challenges thoroughly.
Develop a Custom IT Plan
Our experts will create a tailored IT strategy designed to streamline your operations and minimize disruptions.
Enjoy Knowing Your IT Needs are Taken Care of
With a solid IT plan in place, you can move forward with confidence, knowing that your tech needs are expertly managed.